Key details

About the Hotel

Queens Promenade, Blackpool, FY2 9SG

Near the North Shore

Very good

7.9

8.1

/10

4.0

Loved by Cliffs Hotel guests

Clean rooms

Excellent staff

Prompt service

Superb food

"Gym. And swimming pool was nice"

Jessica from United Kingdom

read full review

"The food was amazing so much choice for dinner & breakfast."

Lyndsay from United Kingdom

read full review

"The kids club, downstairs had playstations and a pool table and the staff were friendly and attentive."

Debbie T

read full review

3-star family-friendly boardwalk hotel with live entertainment and indoor leisure complex

Family & Children

The hotel operates the Rocky Gardens kids club with a supervised programme for children aged 4-14 offering arcade games and Xbox Kinect consoles. A dedicated indoor play area and games room with pool and table tennis provide additional activities for younger guests. Bingo and a kids disco are scheduled regularly alongside the evening entertainment programme.

Leisure & Wellness

Guests have access to an indoor heated pool, hot tub, and sauna located on the premises. Two fully equipped gyms with high-end equipment and a separate fitness/spa locker room are available for use. The leisure complex also offers sun loungers and a pool bar for refreshments.

Dining & Bars

The Garden Room restaurant serves a full English breakfast and a 3-course dinner with a children's menu, plus a buffet-style starter and dessert selection. A Promenade Café bar offers panoramic sea views with hot and cold snacks, while a separate sports bar provides premium drink selections including quality wines. The hotel operates two fully licensed bars and a snack bar for lighter meals throughout the day.

Rooms

The hotel offers 163 en-suite bedrooms, including family-friendly configurations with bunk beds and options with sea views. Each room has a TV, tea and coffee making facilities, and a hairdryer, with irons available on request. Some rooms feature corner bay windows for watching the tide or partial side sea views.

Entertainment

Live cabaret entertainment is performed every evening with singers and comedians providing the main show. A programme of daytime activities includes quizzes, carpet bowls, and afternoon tea sessions. The Lancaster Suite hosts party nights with balloons, streamers, and dance floors for events such as New Year's Eve celebrations.

Highlights

Leisure: Indoor heated pool, hot tub, sauna & two gyms

Kids: Rocky Gardens club with arcade, Xbox & soft play

Dining: Garden Room restaurant & Promenade Café bar

Entertainment: Live cabaret, bingo, quizzes & kids disco

Rooms: 163 en-suite bedrooms with sea view options

Location: Queen's Promenade, tram stop outside hotel

“This beachfront hotel strikes me as a solid choice for families, especially with its extensive entertainment program and kids club. The all-inclusive festive breaks seem particularly appealing, and the multiple dining options add a nice touch of variety, though I'd keep an eye on potential room quirks. With leisure facilities like the pool and gym, plus its proximity to Blackpool's attractions, it's easy to see why families book here.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Great

8.4/10Review score

View our interactive map

Highlights from guests

DiningIncredible Food!

Dinner had amazing hot and cold buffet choices. I loved the fish platter. Lamb Henry and Sea Bass were a must!

Olivia from Canada

Review on

Spa & LeisurePoolside Bliss

The pool area includes a sauna and jacuzzi! Towels are free and much better quality than the room towels.

Carlos from Spain

Review on

Children's AmenitiesKids' Paradise

Kids will love the play area with PlayStations and a pool table. Also, there are lollipops at dessert!

Emma from Australia

Review on

Guest ParkingEasy Access

The tram stops right outside! You can easily get around and explore. Perfect for seeing the sights.

Kenji from Japan

Review on

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Standard Double Room
2 persons
165 sq. feet
1 Double bed
Bathtub
Heating
room details
Standard Twin Room
2 persons
165 sq. feet
2 Single beds
Bathtub
Heating
room details
Double or Twin Room
2 persons
165 sq. feet
1 Double bed / 2 Single beds
Bathtub
Heating
room details

Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.2/10Review score

General

No smoking on site
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Table tennis

Services

Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area
Kids club
Game room

Spa & Leisure

Indoor swimming pool
Beach access
Sun loungers
Live entertainment
Sauna
Jacuzzi

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At Cliffs Hotel, dining transforms into a delightful experience where British culinary traditions meet modern dietary preferences. Guests can savor delectable meals in inviting settings, whether enjoying a hearty breakfast or a relaxing brunch, each designed to cater to a variety of palates.

Garden Restaurant

British

Ambiance

Bright and charming, ideal for family gatherings or intimate dinners.

Key Offerings

Delight in a menu that includes vegetarian, vegan, gluten-free, and dairy-free options, showcasing seasonal ingredients from local sources. Breakfast features a selection of hot items, while dinner presents hot and cold starters, soups, and salads.

Reservation

Recommended

Open for breakfast from 08:30 to 10:00 and dinner from 18:00 to 20:00, Monday to Sunday.

Promenade Coffeeshop

British

Ambiance

A cozy and casual setting perfect for relaxing with a coffee or light bite while enjoying time with family.

Key Offerings

Brunch and lunch options include fresh sandwiches, filled potatoes, and kids' meals. A perfect spot for a light meal or snack throughout the day.

Reservation

Not needed

Open from 10:00 to 16:00, Monday to Sunday.

Leisure Café Bar

Casual dining

Ambiance

Air-conditioned, family-friendly space for a laid-back lunch or snack break.

Key Offerings

A diverse menu of freshly prepared snacks, quality house wines from various regions, and a free bar selection including beers, wines, and spirits, providing a casual retreat after a day of adventure.

Reservation

Not needed

Open for snacks and drinks throughout the day; specific hours may vary.

Cliffs Hotel Location

Queens Promenade, Blackpool, FY2 9SG

Map view

City landmarks

Landmark

The Blackpool Tower

1.4 mi

Harbour

North Pier

1.2 mi

Landmark

Blackpool Illuminations

1.4 mi

Landmark

Central Pier

1.7 mi

Gallery

The Grundy Art Gallery

1.1 mi

Landmark

Coral Island

1.5 mi

Landmark

Comedy Carpet

1.4 mi

Aquarium

Sea Life Blackpool

1.6 mi

Landmark

Madame Tussauds Blackpool

1.6 mi

Library

Blackpool Central Library

1.1 mi

Landmark

Winter Gardens Blackpool

1.3 mi

Landmark

Opera House

1.2 mi

Landmark

Visit Fylde Coast websites

2700 ft

Beach

Blackpool Beach

1.4 mi

Church

Sacred Heart Church

1.1 mi

Church

St John's Church

1.2 mi

Landmark

Promenade

1.5 mi

Park

Stanley Park

1.9 mi

Landmark

Kingscote Park

1.3 mi

Landmark

The Wave Project

1.2 mi

Landmark

North Blackpool Pond Trail

1.2 mi

Landmark

Lytham St Annes Spitfire Visitor Centre

1.6 mi

Landmark

Star Trek: The Exhibition

1.6 mi

Landmark

Sculpture

1.2 mi

Landmark

Escape Room Centre

1.3 mi

Zoo

Blackpool Zoo

2.2 mi

Landmark

The Winter Gardens

1.3 mi

Landmark

The Blackpool Tower Dungeon

1.4 mi

Nearby

Beach

North Shore

1900 ft

64 Queen's Promenade

Genting Casino Blackpool

1200 ft

Restaurants

Cafe47

700 ft

47 Holmfield Road North Shore,

Coffee and Cake 2

1300 ft

6 Gynn Avenue

Hong Kong

1700 ft

309 Dickson Road

Papa'z Piri Piri & Fried Chicken

1900 ft

184-186 Dickson Road

Derby Supper Bar

2100 ft

273 Dickson Road

Dickson Pizza

2000 ft

281 Dickson Road

A&M Sandwich Bar & Grill

2200 ft

257 Dickson Road

No1 Chinese Takeaway

4200 ft

302 Devonshire Road

Explore Blackpool

Local Experiences

The Blackpool Tower

4-minute drive

Iconic tower featuring an observation deck, circus, and ballroom. Unique for its panoramic views of Blackpool.

North Pier

25 minutes' walk

Historic pier offering picturesque views, theatre shows, and amusement attractions. Great for family outings.

Coral Island

25 minutes' walk

A large indoor amusement park with arcade games, rides, and family-friendly dining options. A fun escape for everyone.

Grundy Art Gallery

20 minutes' walk

Contemporary art space featuring rotating exhibitions. Free admission makes it accessible for art enthusiasts.

Beach Sports

25 minutes walking

Engage in beach volleyball or frisbee on Blackpool Beach. Rentals and amenities available nearby for convenience.

Spa Day

5-minute drive

Relax with beauty treatments and massages at nearby wellness centers. Ideal for those seeking a tranquil escape.

Cafe47

3 minutes' walk

Charming café known for its homemade cakes and coffee. Perfect for a casual breakfast or afternoon treat.

Hong Kong

7 minutes' walk

Serving authentic Chinese cuisine in a relaxed setting. Known for their dim sum and gluten-free options.

Papa'z Piri Piri & Fried Chicken

7 minutes' walk

Casual spot famous for its spicy chicken dishes. Great for a quick meal or takeaway after a long day.

Winter Gardens Blackpool

25 minutes' walk

Historic venue hosting concerts, shows, and events. A local favorite for nightlife and family-friendly performances.

Genting Casino Blackpool

5 minutes' walk

Casino with gaming tables and slot machines. Offers dining and entertainment, ideal for adults seeking nightlife.

Tips on navigating the city

City Centre
Blackpool 29 min · 1.5 mi
Airports
Blackpool International (BLK) 12 min · 4.7 mi
Manchester (MAN) 144 min · 59.6 mi
Train
Layton Train Station 20 min · 1.0 mi
Blackpool North Train Station 21 min · 1.1 mi
Bus
Bus stop 22 min · 1.1 mi

Get access to exclusive early booking discounts for your family’s upcoming getaway

Book now and enjoy exclusive rates on your family vacation!

Check Rates

Property information and rules

Check-in

from 16:00-23:59

Check-out

until 10 am

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 12.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

120

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

The Cliffs Hotel is often praised for its prime location on Queens Promenade, with a convenient tram stop right outside, making it easy to explore Blackpool and Fleetwood. Many guests appreciate the spacious restaurant and the option of half-board, especially families. Some have noted that the hotel is a bit tired-looking in places, but overall it's considered great value, with some rooms offering comfortable accommodations and comfy beds.

Review score

Based on 3 verified reviews

9.0 /10

Perfect

100%

Recommend

Free Wi-Fi

8.6/10

Staff

8.6/10

Comfort

8.0/10

Cleanliness

8.1/10

Pros

Good room size

Friendly staff

Good breakfast buffet

Evening meal value

Cons

Poor parenting

Intimidating experience

based on 2370 reviews

4/5

Anthony from United Kingdom

Family with children

Family Room

3 nights in August 2026

Reviewed: October 07, 2025

9.0/10

Surprised Stay

good price clean hotel convenient parking

The breakfast presented good choices. The hotel was really clean and the price was good. I found convenient parking on site. The arcade downstairs featured an Xbox and a PlayStation.

I thought one of the lifts wasn't working, which caused some delays.

Location

9/10

The hotel is north of the town centre so it is quite. Tram and bus stops located right outside made travel around the resort easy. The location offers a good balance.

Rooms

8/10

The room included comfortable beds. The hotel room was spacious. The rooms provide ample space for luggage, and the bathroom fixtures seemed well maintained. The rooms offer decent space.

Service

10/10

Staff throughout the hotel was friendly. Polite staff provided attentive service. The staff was keen to assist, offering helpful advice. The service contributed positively to my stay.

0 Helpful

Emerson from United States

Family with children

family room

3 nights in August 2026

Reviewed: August 29, 2025

9/10

freshly prepared really good staff

the staff were really good. food was plentiful. it was also very appetising, the food was all freshly prepared.

The comedian on saturday night was not to my taste. He was trying to get a laugh by calling people names.

0 Helpful

Isabella from Italy

Family with children

Family Room

3 nights in June 2026

Reviewed: August 25, 2025

9/10

friendly kids club helpful staff clean bathroom

the kids club provided a great experience (my kids enjoyed it a lot). the staff was very friendly and helpful. the hotel included a bathroom within the room that was very clean.

the front doors were permanently open, i noticed.

0 Helpful

Show more reviews